Commercial Model
Personalised Trip Planning - Service as a Product (SaaP)
Trip Experts set their own SaaP pricing for each individual enquiry. A minimum “from price” is published on marketplace listings for high level guidance only. Individual quotes are provided to the customer through the marketplace in response to an initial enquiry (including trip requirements form submission and/or subsequent messaging conversations).
What is included in the Personalised Trip Planning Service price is negotiated between the customer and the Trip Expert. Generally it includes background research, Interactive Itinerary creation (Lyfshort Organiser App), suggested supplier quotes and ongoing collaboration using InApp messaging.
Following acceptance of the Trip Expert’s quoted SaaP pricing on the marketplace, an Interactive Itinerary will automatically be created within the Lyfshort Organiser App to support the interaction. The Trip Expert can access, populate and share this with the Customer and then collaborate and finalise the details together using InApp messaging.
If the Customer then wants to book suppliers services (Flights, Accommodation, Activities etc.) through the Trip Expert in their capacity as a Travel Agent, this is quoted and handled separately, directly between the 2 parties, not within the marketplace.
SaaP payment is distributed as follows:
| Sale Price Tiers(USD) | Marketplace Receives | Trip Expert Receives |
|---|---|---|
| $0 to $25 | 30% | 70% |
| $25 to $50 | 25% | 75% |
| $50 to $75 | 20% | 80% |
| $75 to $100 | 15% | 85% |
| $100 + | 10% | 90% |
Travel Agent Service
Following completion of a SaaP transaction, the customer has the option to continue on and book some or all itinerary items directly with the Trip Expert in their capacity as a Travel Agent. The conversation simply continues via messaging within the Lyfshort Interactive Itinerary App leading up to and during the trip.
Lyfshort, as an independent marketplace facilitator, does not charge commissions, share revenue or margins on travel bookings (Eg. flights, accommodation, activities etc.), however, does charge a nominal lead fee directly associated with the booking opportunities created with every SaaP transaction.
Amount the Travel Agency is charged on each SaaP transaction:
| Lead Fee | USD $5 |
|---|
Disclaimer:
- Lyfshort is in no way involved in Travel Agent transactions that may occur during the Travel Agent Service, outside of providing a secure and efficient communication medium and a marketplace to facilitate initial introductions created when the Trip Expert SaaP is used. Lyfshort take no responsibility, warrant, support or acknowledge any liability for Travel Agent offers, bookings, transactions or services that may occur while using it’s Organiser App or the Assisted Trip Planning Marketplace. It is the customers sole responsibility to work out whether the pricing, terms and conditions Partner Travel Businesses and associated Trip Experts may offer directly are suitable.
- Lyfshort reserves the right to update these Commercial Model terms without notice.
